"Your company was referred to me by the City of Edmonton Sewer clean up crew, when they were unable to clear the blockage in the line. I had a misaligned pipe, and they suggested it would be best to replace the line due to age. On contacting your company on Thursday Sept. 4, Shirley cheerfully told me a little about the history of the company and assured me that someone would get back to me. Before the end of that business day, Dennis called.
"The sewer work done by George’s Ditching and Trucking Ltd. was great. It is very clear that they take pride in what they do and will go the extra distance. They appreciate their customers and it is obvious that most of their business is by referrals. As for customer service, early the next morning Dennis phoned to ask how the job went. Was I satisfied? Was there anything that he should know? Well I had something to say… Exceptional!"
- Dwier K.
"Thank you for taking the time to sit down and explain to me the procedure of how the repairs were going to happen, as well as for answering all my questions. As a female consumer, there have been many times where I have been treated like I only had “two” brain cells. You treated me with respect and dignity and for that alone, I cannot thank you enough.
"Please also thank Chris, Paul and Brad for taking the extra care that they did to keep the damage to my lawn as minimal as possible. Please feel free to use me as a reference. I would be more than happy to talk to any future prospective clients of yours."
- Theresa E. H.
"Rocky, thank you for the speedy and efficient service you provided to us. George’s did an excellent job in very cold and difficult weather. Much appreciated."
- Michael D. O.
Frasier Milner Casgrain LLP
"I have called on Dennis from George’s Ditching on three separate occasions for repairs to a burst water main and two flattened sewage pipes. I have found Dennis to be very punctual, up front and of the highest integrity. On two of these jobs, Dennis’s experience proved to be a very valuable asset when he diagnosed the problem to be something other than what I was being told by the water company and the city. Dennis saved me thousands of dollars by using his experience and recognizing the real problems without digging.
"Dennis is one of the rare individuals in business who truly puts the customer first, and I would recommend his services to anyone."
- Robin H.
Real Estate Investor
"I refer to the sewer work done at the above address and wish to commend you and your staff on the excellent quality of work done. The professionalism, cooperation and respect demonstrated by you and your workers was clearly noticeable.
"As indicated to you, repair was done by another contractor just a few months before your company was called to correct the deficiencies. We encountered problems with this other company, so it was a pleasure to work with you and your staff who did a super job.
"I wish to thank you for the excellent work, and wish you and your company continued success in the future."
- Nettie K.
"I would like to thank you for the wonderful job of installing a new sewer line that you and your crew performed at our home. It is very nice to see that there are still honest businesses like yours in a city, where you hear of so many people who hire contractors only to end up with poor workmanship and lots of headaches.
"I strongly recommend the services of George’s Ditching. Dennis and his staff are experts in what they do. The precision and skill of Brad operating the backhoe was impressive to watch. Jamie was also a pro at what he did right down to ensuring that the site was clean and the fence put back up at the completion of the job.
"I will definitely use your services again, and recommend to anyone reading this to use George’s Ditching for all excavating needs. Thanks once again!"
- Nish A.
"On behalf of my sister and myself, I wanted to thank the team of people you had out helping with the issues at our house. When I had to put the patio back the following weekend, I was thankful for the care that you took in laying the individual blocks out in the backyard when you removed them. It made the job of putting things back together so much easier. We appreciate the extra effort you made for us, and while I’m not planning on having you out for sewer issues any time soon, be assured that you will have our business for anything else that arises."
- Careen & Chandra U.
"As President of Stanton Developments Ltd. (est. 1959) and as past Chairman of the Churchill Group of Companies (Stuart Olson Construction, Triton Oilfield, Insulation Industries and Fuller Austin), I find that excellence in service is seldom acknowledged.
"Having said that, I would like to compliment you and your company George’s Trucking. You have consistently provided excellent service, on time with adequate, well-maintained equipment operated by pleasant well-trained personnel. At all times while on our jobs, safety was obviously of prime importance to your people, a very critical aspect of our industry (Construction). The aforementioned combined with a high degree of efficiency are most reassuring aspects of doing business with you.
"Dennis, allow me once again to compliment you on a well-run company."
- Stanton K. H.
Stanton Dev. Ltd.
"Thank you so much for all your excellent work that you did when you filled in our swimming pool. Not only was the backyard (where you did the work) cleaned up, but the driveway and sidewalk was also clean. The work itself was done exactly the way we wanted. We also really appreciate the fact that our old fence was put back together to its original condition. We would definitely recommend your work!"
- Ron W.
"My wife and I would like to take this opportunity to thank the crew who replaced our water and sewer lines earlier this week. We cannot say enough about them as they were friendly, professional, and respectful of our property. These gentlemen were extremely efficient, and quite fun to watch since they do their trade so well. I had to write this letter as a small token of our appreciation because we are still in a little shock all the work was completed so fast. Your team of guys is amazing. Thank you so much and we will not hesitate to refer your services to people in the future."
- Nick-cole & Doug F.
"Thanks so much for your quick and excellent work at our rental home. We really appreciated you coming and making sure that we were satisfied with the [sewer line replacement] and also for the advice about the eavestrough placement. As this was the first time we had to do this, we weren’t completely sure what to expect and what was normal. I would be happy to be a reference for you in the future."
- Paul K.
"We want to commend Dennis Jaenen and his crew at George’s Ditching and Trucking for the work done on our demolition project. Your staff worked around our schedule, answered every question and took the time to explain the details. We were impressed with the respect for safety and the concerns of the surrounding community. Great job from start to finish."
- Janice R.
Church Extension Fund
"George's Ditching, you guys are the best! I recently called, thinking I may need to replace my sewer line, because I am in an older area and I was experiencing drainage problems. Knowing this could be costly, I was concerned, but I was immediately impressed by your guys – they were very knowledgeable and offered some good honest advice, taking the time to explain my options. I appreciated their professionalism, as well as the respect they showed for my home. The problem was fixed, the price was fair – so thank you, Georges Ditching."
- Barb B.